We strive to provide efficient and reliable shipping services to ensure your orders reach you in a timely manner. Please review our shipping policy outlined below:
Processing Time: Orders are typically processed within 1-3 business days after payment verification.
Shipping Method: We offer standard shipping for all orders, with an estimated delivery time of 5-7 business days from the date of shipment. Keep in mind that any shipment outside of the United States will take longer.
Shipping Destinations: We currently ship to addresses within the United States and worldwide.
Shipping Fees: Shipping is free on all orders within the United States. International shipping fees are calculated based on the destination and weight of your order. The shipping cost will be displayed at checkout before you complete your purchase.
Order Tracking: Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your shipment through our website or the carrier's tracking system.
Delivery Attempts: Please ensure that someone is available to receive the package at the shipping address provided. If delivery is attempted but unsuccessful, the carrier may leave a notification card with instructions for arranging re-delivery or pickup.
Shipping Delays: While we make every effort to deliver your order within the estimated timeframe, please note that shipping delays may occur due to unforeseen circumstances such as inclement weather, customs processing, or high shipping volumes.
International Shipping: For international orders, please be aware that additional customs duties, taxes, and fees may apply upon delivery. These charges are the responsibility of the recipient and are not included in the order total or shipping cost.
Shipping Restrictions: Some items may be subject to shipping restrictions or regulations in certain regions. Please review the product description and shipping policies carefully before placing your order.
Contact Us: If you have any questions or concerns about your order or shipping, please don't hesitate to contact our customer service team. We're here to assist you every step of the way.
Thank you for choosing November Bay. We appreciate your support and look forward to serving you!